A message to iOS users
On the evening of Friday, March 27, after upgrading to the latest version of our iOS app (version 9.1), you may have noticed that you’re getting an App Store dialog to purchase our Premium offering. This was completely unintentional, and due to a bug in our most recent release. Unfortunately for our iOS users, the side effect felt like aggressive marketing. We want to assure you this is not the case. Our users come first and we are dedicated to providing your families with the best possible experience.
To stop this message, press Cancel when that alert pops up, and you will not be shown this dialog again and you will not be charged for Premium.
One side effect of our current fix is that purchase of our Premium upgrade will be temporarily disabled for iOS users until we are able to get a more complete bug fix deployed, which we hope to have as soon as possible.
Please accept our apologies for any inconvenience and we hope you continue to enjoy the connection with your family through Life360.